Usually it is caused by a software installed prior to the crash.
This is extremely frustrating and is ridiculous for such a high-end device. My main use of the SP3 is as a notebook to take notes in class and every day I always have OneNote crashing on me 1-3 times. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Meanwhile, I'd like explain that you can't get rid of the OneNote class notebook addin table, as it is built into OneNote for Mac once you log in with an Office 365 Education for faculty account (teacher). The four steps you did may suit for the situation that OneNote crashes on startup, which is different from your scenario.
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